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LOCALLY INSPIRED INSURANCE® InsuranceOutfitters.com

Since March 3, 1989, Tom Maiden's INSURANCE OUTFITTERSSM has grown from a one-person operation to a team of motivated, high achievers committed to delivering innovative and tailored solutions to the unique insurance needs of each individual, organization, and business in Shepherdstown & Harpers Ferry, West Virginia, Sharpsburg, Maryland, and the surrounding area. From teaching insurance in the evenings at Shepherd University to writing an insurance column for The Martinsburg Journal, Tom Maiden is an Iraq war veteran and a trusted and proven CERTIFIED FINANCIAL PLANNER™ practitioner, specializing in insurance, with over 24 years of experience. When local consumers have an insurance related question, their friends and neighbors will answer, "Ask Tom Maiden!" Tom Maiden's INSURANCE OUTFITTERSSM is proud to serve Shepherdstown & Harpers Ferry, West Virginia, Sharpsburg, Maryland, and the surrounding area. ERIE's reputation for financial strength, broad coverages and award-winning service make it the perfect fit for Shepherdstown InsuranceSM, Harpers Ferry InsuranceSM, and Sharpsburg InsuranceSM. All of the guides at Tom Maiden's INSURANCE OUTFITTERSSM are committed to delivering exceptional customer experiences, individualized service and a deeper appreciation of what "locally inspired" means to a great family-owned independent insurance agency & brokerage.

The ERIE Is Above All In SERVICE® 

Flood Insurance: Protection You May Need

Flood protection isn't included in most homeowners policies but you can protect your home and property by purchasing a flood insurance policy separately. We can help make sure you're covered. Find out why you may want to consider flood insurance coverage.


Award Affirms ERIE’s Financial Strength 

A shaky economy may leave you wondering about any company’s financial strength. The Ward Group evaluates companies’ stability and performance, making it easier to know who to trust. ERIE was named recently to Ward’s national list of Top 50 performing insurance companies. Read more about ERIE and Ward's 50 list.

What Customers Say

"ERIE and my Agent give me advice as if I were a family member. In the times of big business, that's rare."
-Mike Y.

File a Claim in W.Va.


If you’re an Erie Insurance Customer and have questions about your policy coverages or need to file a claim, here’s what to do:

Contact our agency, or
Call one of ERIE field offices.

To contact a local ERIE office in Parkesburg, call (800) 642-1948 or (304) 485-6900

Other residents can find the toll-free phone numbers on Erie Insurance’s website. You can also file a claim online.

ERIE offers 24/7 support. On nights and weekends, call (800) 367-3743.